DELIVERIES

OUR RESPONSE TO COVID-19

Rest assured we're taking all necessary health and safety precautions when it comes to packing and sending your orders. As it currently stands, we are shipping as normal with a few restrictions to some countries. We are checking everyday to see if we can deliver again to countries that have been affected and will advise you when we can ship again. 

International orders may experience some delivery delays due to some countries not accepting parcels at this point in time. We are still shipping to the USA and most other countries. Please check the link at Australia Post for up to the minute international delivery information. https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

Australian orders sent to Victoria are experiencing slight delays as delivery routes are busier than normal due to COVID restrictions. All other domestic orders are delivered within 2-5 business days from dispatch date. 

DELIVERING YOUR GOODS

For our deliveries we use Australia Post & Star Track.

You will receive an email with a tracking code after order has been dispatched.  

DELIVERY TIMES  

Orders shipped within Australia take 2-5 business days from the shipping date depending on location. Delivery times may vary due to COVID-19.

International orders take between 7-10 business days from the shipping date. Delivery times may vary due to COVID-19.

Peta + Jain parcels require a signature upon delivery. If you wish the driver to leave the parcel, please contact the courier service directly. We suggest having your parcel delivered to your place of business if you will not be home. Peta + Jain bear no responsibility for goods left under instruction.

Peta + Jain are not responsible for any duties and taxes that are applicable to your region. Please ensure that you are aware of any local or government requirements prior to ordering.