SHIPPING

OUR RESPONSE TO COVID-19

Rest assured we're taking all necessary health and safety precautions when it comes to packing and sending your orders. As it currently stands, we are shipping as normal with a few restrictions to some countries. We are checking everyday to see if we can deliver again to countries that have been affected and will advise you if there are any issues with your order. 

Please check the link at Australia Post for up to the minute international delivery information. https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

Australian orders may experience some delays depending on restrictions in each individual state or territory.

DELIVERING YOUR GOODS

For Australian domestic orders under $50, you can choose either standard shipping $9.95 or express post shipping $14.95.

For Australian domestic orders over $50 there is free standard shipping or you can choose to send express post for $14.95.

All Australian orders are sent via Australia Post and Startrack.

For International orders under $150 there is a $20 shipping fee.

For International orders over $150, express delivery is free.

All International orders are shipped by DHL express with NZ being shipped Australia Post express. 

Peta + Jain are not responsible for any duties and taxes that are applicable to your region. Please ensure that you are aware of any local or government requirements prior to ordering.

You will receive an email with a tracking code after order has been dispatched.  

DELIVERY TIMES  

Standard orders shipped within Australia take 3-5 business days from the shipping date depending on location. Express orders shipped within Australia will be delivered between 2-4 business days. Delivery times may vary due to COVID-19.

International orders take between 3-7  business days from the shipping date. Delivery times may vary due to COVID-19.

Peta + Jain parcels require a signature upon delivery. If you wish the driver to leave the parcel, please contact the courier service directly. We suggest having your parcel delivered to your place of business if you will not be home. Peta + Jain bear no responsibility for goods left under instruction. This policy may change due to COVID-19 restrictions.