These Terms and Conditions form a contract between the customer (you) and Peta and Jain ABN 72 631986 475 , ACN 631986 475 and apply to the ordering, purchase, fulfilment and delivery of goods from petaandjain.com. If you do not understand these Terms and Conditions or if you have any questions, please contact us and we will be happy to assist you.
Our office operates Monday to Friday (excluding public holidays in Sydney, Australia) from 8.30am until 5.00pm (Australian Eastern Standard/Daylight Savings Time). A representative of Peta and Jain will be happy to help you during these hours.
Peta and Jain reserves the right to change these Terms and Conditions of service without informing you. Peta and Jain shall uphold the Terms and Conditions for existing orders. We advise that you should check our website regularly for any updated Terms and Conditions.
Terms of Sale
By ordering from petaandjain.com you are indicating you wish to make a purchase for products indicated on your order, and authorising us to recover through your credit card.
We may accept or decline the order based on availability of goods and other factors. If we accept your order we will email confirming the order and price of goods.
As Peta and Jain will communicate with you about your order(s) using email, a valid email address must be provided to Peta and Jain for this purpose.
All our prices are in Australian dollars (AUD) and include GST.
Peta and Jain prices are subject to change without notice; please note you will only be charged the price at which the item(s) was at the time of purchase. We will not offer refunds for items that are of lesser value once received by the customer. Peta and Jain does not price match with other websites.
If you change your mind and you can cancel the order before dispatch. However once the order is dispatched for delivery you are unable to cancel the order. Peta and Jain also reserves the right to cancel your order if you provide an unauthorised credit card, if we are unable to process payment on the credit card provided, if you provide invalid personal details or if the product becomes unavailable.
Peta and Jain reserves the right to cancel any order without prejudice. We will notify you when we cancel your order.
Credit card information collected for the purpose of payment of products purchased at Peta and Jain will be stored securely using a PCI DSS compliant solution. petaandjain.com stores and processes its payments through an eWAY hosted solution. View Eway's PCI DSS compliance certificate. Credit card information will be masked on your account and will not be visible to our Customer Service team. Provision of credit card information as payment for the product/s constitutes an agreement of your purchase of the selected product/s. You must not pay or attempt to pay for product/s using fraudulent credit card information.
Security of Your Account
As part of creating your Peta and Jain account you will be required to provide a password, and it is your responsibility to maintain the security of your password. Each time you use the password you will be deemed to be 'authorised to access', and use the Website in a manner consistent with these Terms & Conditions.
This means that you are responsible for any products purchased using your account details. If you breach any of the Terms and Conditions, Peta and Jain reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated you will not be able to access the Website. If you are awaiting delivery of products, Peta and Jain reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process. You must notify Peta and Jain if at any time you believe someone has access to your password.
Vouchers and Promotions
From time to time Peta and Jain uses vouchers for promotional purposes. Vouchers are in AUD and will have differing conditions pertaining to them. No cash redemption for a voucher code is possible.
The vouchers are a one-time offer off the total invoice amount and may be limited to a certain product quantity. Each voucher code may only be used once per customer by entering it during checkout at peta and Jain and by clicking “Apply Coupon”.
All information, text, material, graphics, software and advertisements on the Peta and Jain website are Copyright (c) of Peta and Jain its suppliers and/or licensors, unless expressly indicated as otherwise.
The Website content is protected by Australian and International copyright and trademark laws. You must not modify, copy or distribute any content from the petaandjain website in any way unless expressly authorised in writing by Peta and Jain.
You must not frame or embed in another website any of the material appearing on the Peta and Jain website without our prior written consent. You may store a reproduction of the content from the Website on your local computer for the purpose of viewing the content, and print hard copies of the content for viewing with the aim of ultimately purchasing products, but not for any other use, including commercial use.
Disclaimer and Liability
Every effort has been made to ensure the information contained on the Website is correct, however Peta and Jain makes no warranty as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis.
Peta and Jain can be contacted on customerservice@